Questions?
Send a message below or email sasha@mercantilecustoms.com
Made with care
Everything is made in Sarasota, FL
Next help fast?
Text us at: (941) 376-7255
Frequently asked questions
How do I place an order?
Browse the available products, select your preferred item, choose any applicable options, and add it to your cart. Once you're ready, proceed to checkout and complete your order using the available payment methods.
Can I request custom branded items?
Yes. If you need a custom-branded product, personalized design, or a product not currently listed in the portal, please contact our team. We'll work with you to discuss options, pricing, and production requirements.
How long does it take to receive my order?
Production and delivery times vary depending on the product and customization requirements. Most standard orders are processed within 10-14 business days before shipping. Estimated delivery times will be provided whenever possible.
Do you ship to all locations?
We ship to most locations within the United States. Shipping availability, rates, and delivery times may vary depending on the destination. If you're unsure whether we can ship to your location, please contact us before placing your order.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
